top of page
view-from-group-young-professional-entrepreneurs-sitting-table-coworking-space-discussing-

We Listen.

WE DELIVER.

Welcome to Luminous Group LLC, where we specialize in ServiceNow and ITIL to deliver cutting-edge solutions for your organization's IT Service Management needs.

front-view-boy-portrait-with-graduation.jpg

Our Way of THINKING

With over a decade of experience, Luminous Group LLC has honed its expertise in utilizing the ServiceNow platform, a cloud based computing solution. By leveraging ITIL methodology, Luminous Group LLC ensures effective IT service management, optimizing processes such as change, problem, and incident management. Our ultimate goal is to make our clients happy by delivering exceptional services that align with their needs and contribute to their success.

The Luminous SERVICES

We specialize in ServiceNow and ITIL to deliver cutting-edge solutions for your organization's IT Service Management needs.

  • Incident Management

  • Problem Management

  • Change Management

  • Task Management

  • Project Management

  • Service Management

  • Workflow Automation

  • Customer Service Management

  • Implementations

gero-bg.jpg

The Luminous Group LLC

Welcome to Luminous Group LLC, a minority-owned company, where we specialize in ServiceNow and ITIL to deliver cutting-edge solutions for your organization's IT Service Management needs. We take pride in combining the power of ServiceNow's industry-leading platform with the best practices of ITIL, allowing you to optimize your information systems and deliver exceptional value to your customers. Our team is dedicated to providing top-notch services that cater to your specific requirements, ensuring seamless integration and efficient management of your IT services. Let us illuminate the path to success for your business with our expertise and commitment to excellence.

bg_5.jpg

What sets us APART

What sets us apart is our unwavering commitment to innovating for a better tomorrow. We believe that technology should not only drive efficiency and productivity but also contribute to a sustainable and inclusive future. By harnessing the latest advancements and emerging trends, we help you stay ahead of the curve and navigate the rapidly changing IT landscape.

 

With our expertise in ServiceNow and ITIL, we offer comprehensive services that align with your enterprise strategies. Our solutions encompass service design, transition, and operation, ensuring seamless service management and enhancing your organization's productivity, cost-efficiency, and user satisfaction.

 

At Luminous Group LLC, we understand that every organization is unique. We work closely with you to tailor our solutions to your specific requirements and business objectives. Our team of experienced professionals is dedicated to delivering customized, scalable, and future-proof solutions that meet your evolving needs. By choosing Luminous Group LLC as your partner, you not only benefit from our expertise in ServiceNow and ITIL but also align with our strong commitment to creating a positive impact on the future. Our dedication to innovation and sustainability will contribute to a brighter and more sustainable world while empowering your organization with top-notch IT Service Management solutions.

bottom of page